Question 1

What is Instagram comment automation?

Accepted Answer

It is a feature that automatically triggers direct message (DM) replies containing checkout links to users who comment a specific keyword (like 'GROW' or 'GUIDE') on your Instagram posts, reels, or stories. This helps turn social engagement into sales instantly.

Question 2

How do payouts and settlements work?

Accepted Answer

We are integrated with Cashfree, a leading payment gateway. When a buyer purchases your digital product, the funds are securely processed and settled directly into your linked bank account. You can track all settlements on your dashboard tab.

Question 3

Which payment options will my buyers see?

Accepted Answer

By default, buyers check out using UPI, which is the most popular payment method in India and carries minimal transaction costs. If you request card payments (Credit & Debit) and upgrade to our Pro plan, card payment checkout options will be enabled for your products.

Question 4

How does the platform fee discount work?

Accepted Answer

Our standard platform fee is 8% of digital sales. When you upgrade to a Pro Creator subscription, the platform fee automatically drops to 4%, saving you significant transaction costs. If your subscription expires, the platform fee sweeps back to 8% automatically.

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